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Privacy Policy

Pro-ma Systems is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter, (if applicable) and to personalise your shopping experience with us. Pro-ma Systems uses cookies to allow you to log in to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Pro-ma Systems only last while you?re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our website or any other website, the computer on which the web pages are stored, (the web server), needs to know the network address of your computer so that it can send the requested web pages to your internet browser. The unique network address of your computer is called its ?IP address? and is sent automatically each time you access any internet site. From a computer?s IP address, it is possible to determine the general geographic location of that computer but otherwise it is anonymous.

We do not keep a record of the IP address from which users access our site, except where you have specifically provided us with information about yourself, in which case, we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored, along with a transaction number that allows us to track your order.

Pro-ma Systems brand ambassador's responsibilities

When dealing with customers, brand ambassadors are required to ensure that any personal information collected and held by them in connection with their dealings with their customers, is held on a confidential basis. That brand ambassadors should take all reasonable measures to ensure that any personal information held by them is protected against loss, unauthorised use, modification and/or disclosure. Further, at the time that the brand ambassador collects any personal information from a customer, they should ensure that all persons from whom personal information has been collected are aware of and consent to the purpose for which the information will be used.


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